You Have 30 Secs To Appeal & What Is The Best Way To Sell?

This post will be extremely helpful for people who are already in telelmarketing.If you are not, you may still want to read on as there will still be times that you need to sell on the phone. When the time comes, this post will help you increase your closing tremendously.

You Have Only 30 Secs To Appeal

When it comes to selling on the phone, you have approximately 30 secs to convince the customer or prospect to listen to you. You need an opening statement that will capture the person's interest. This statement should convey who you are, what you want and why he or she should listen.

Identify yourself clearly and state the reason why you are calling. Tell him or her how you got their name. State an important benefit of your product and mention a feature to back that up.

As for their time; Then ask preliminary questions to help you qualify the customer. By incorporating these elements into your opening script in a creative manner, you can persuade more customers to listen to your presentation.

Ask Questions. This Is The Best Way To Sell.

Learn to ask questions instead of you going blah, blah, blah. It is the best way to sell. Keep the following points in mind as you refine your tele-selling skills.

1. Develop a plan before picking up that phone. Be aware of what you want to learn before the call is over.

2. Prepare a list of topics and have a specific question under each topic.

3. Ask permission. It is common courtesy to ask the customer's permission to ask questions.

4. Time questions properly. DO NOT make the entire conversation sound like an interrogation.

5. Begin with 'broader question' that relax the customer and get the ball rolling! When they are more relaxed, your questions can then be more specific as the customer reveals to you their concerns and needs.

6. Build upon previous answers. This shows to the customer that you are listening.

7. Balance the number of questions and type of it. Too little is not enought o find out their needs and too much may cause impatience in customers.

8. Be relaxed and conversational. Always let the prospect finish. Listen attentively and carefully.

Your goal now is to make as many customers as possible to want to listen to you. We will come up soon with more ideas for you to improve and increase your conversion rates and also your paycheck!

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