This post will be extremely helpful for people who are already in telelmarketing.If you are not, you may still want to read on as there will still be times that you need to sell on the phone. When the time comes, this post will help you increase your closing tremendously.
You Have Only 30 Secs To Appeal
When it comes to selling on the phone, you have approximately 30 secs to convince the customer or prospect to listen to you. You need an opening statement that will capture the person's interest. This statement should convey who you are, what you want and why he or she should listen.
Identify yourself clearly and state the reason why you are calling. Tell him or her how you got their name. State an important benefit of your product and mention a feature to back that up.
As for their time; Then ask preliminary questions to help you qualify the customer. By incorporating these elements into your opening script in a creative manner, you can persuade more customers to listen to your presentation.
Ask Questions. This Is The Best Way To Sell.
Learn to ask questions instead of you going blah, blah, blah. It is the best way to sell. Keep the following points in mind as you refine your tele-selling skills.
1. Develop a plan before picking up that phone. Be aware of what you want to learn before the call is over.
2. Prepare a list of topics and have a specific question under each topic.
3. Ask permission. It is common courtesy to ask the customer's permission to ask questions.
4. Time questions properly. DO NOT make the entire conversation sound like an interrogation.
5. Begin with 'broader question' that relax the customer and get the ball rolling! When they are more relaxed, your questions can then be more specific as the customer reveals to you their concerns and needs.
6. Build upon previous answers. This shows to the customer that you are listening.
7. Balance the number of questions and type of it. Too little is not enought o find out their needs and too much may cause impatience in customers.
8. Be relaxed and conversational. Always let the prospect finish. Listen attentively and carefully.
Your goal now is to make as many customers as possible to want to listen to you. We will come up soon with more ideas for you to improve and increase your conversion rates and also your paycheck!
For more sales tips, come back here frequently to check the updates or grab your copy of Free Sales Tips E-Book at http://www.elitecloser.com
Monday, May 19, 2008
Saturday, May 17, 2008
You Have 30 Secs & What Is The Best Way To Sell?
This post will be extremely helpful for people who are already in telelmarketing.If you are not, you may still want to read on as there will still be times that you need to sell on the phone. When the time comes, this post will help you increase your closing tremendously.
You Have Only 30 Secs To Appeal
When it comes to selling on the phone, you have approximately 30 secs to convince the customer or prospect to listen to you. You need an opening statement that will capture the person's interest. This statement should convey who you are, what you want and why he or she should listen.
Identify yourself clearly and state the reason why you are calling. Tell him or her how you got their name. State an important benefit of your product and mention a feature to back that up.
As for their time; Then ask preliminary questions to help you qualify the customer. By incorporating these elements into your opening script in a creative manner, you can persuade more customers to listen to your presentation.
Ask Questions. This Is The Best Way To Sell.
Learn to ask questions instead of you going blah, blah, blah. It is the best way to sell. Keep the following points in mind as you refine your tele-selling skills.
1. Develop a plan before picking up that phone. Be aware of what you want to learn before the call is over.
2. Prepare a list of topics and have a specific question under each topic.
3. Ask permission. It is common courtesy to ask the customer's permission to ask questions.
4. Time questions properly. DO NOT make the entire conversation sound like an interrogation.
5. Begin with 'broader question' that relax the customer and get the ball rolling! When they are more relaxed, your questions can then be more specific as the customer reveals to you their concerns and needs.
6. Build upon previous answers. This shows to the customer that you are listening.
7. Balance the number of questions and type of it. Too little is not enought o find out their needs and too much may cause impatience in customers.
8. Be relaxed and conversational. Always let the prospect finish. Listen attentively and carefully.
Your goal now is to make as many customers as possible to want to listen to you. We will come up soon with more ideas for you to improve and increase your conversion rates and also your paycheck!
For more sales tips, come back here frequently to check the updates or grab your copy of Free Sales Tips E-Book at http://www.elitecloser.com
You Have Only 30 Secs To Appeal
When it comes to selling on the phone, you have approximately 30 secs to convince the customer or prospect to listen to you. You need an opening statement that will capture the person's interest. This statement should convey who you are, what you want and why he or she should listen.
Identify yourself clearly and state the reason why you are calling. Tell him or her how you got their name. State an important benefit of your product and mention a feature to back that up.
As for their time; Then ask preliminary questions to help you qualify the customer. By incorporating these elements into your opening script in a creative manner, you can persuade more customers to listen to your presentation.
Ask Questions. This Is The Best Way To Sell.
Learn to ask questions instead of you going blah, blah, blah. It is the best way to sell. Keep the following points in mind as you refine your tele-selling skills.
1. Develop a plan before picking up that phone. Be aware of what you want to learn before the call is over.
2. Prepare a list of topics and have a specific question under each topic.
3. Ask permission. It is common courtesy to ask the customer's permission to ask questions.
4. Time questions properly. DO NOT make the entire conversation sound like an interrogation.
5. Begin with 'broader question' that relax the customer and get the ball rolling! When they are more relaxed, your questions can then be more specific as the customer reveals to you their concerns and needs.
6. Build upon previous answers. This shows to the customer that you are listening.
7. Balance the number of questions and type of it. Too little is not enought o find out their needs and too much may cause impatience in customers.
8. Be relaxed and conversational. Always let the prospect finish. Listen attentively and carefully.
Your goal now is to make as many customers as possible to want to listen to you. We will come up soon with more ideas for you to improve and increase your conversion rates and also your paycheck!
For more sales tips, come back here frequently to check the updates or grab your copy of Free Sales Tips E-Book at http://www.elitecloser.com
Wednesday, May 7, 2008
What are the 2 most important things in sales?
It has been a while since I posted anything. Whew…Last month was a crazy month, with so many seminars that I need to be in. Every event lasted almost 13-14 hours per day.
Finally, got some seconds to breath and post something. Hope you will find the following useful:
What are the 2 most important things in sales?
You can read a lot books, attend many seminars or listen to many audio tapes and CDs. But without knowing what are the most important things to focus on. Nothing of those help.
Here are some benefits of knowing what are the most important factors of sales:
1. Zoom in and look for the correct solution for the issue
2. Save money. You only read the books that with give you the solution
3. Increase Sales. You have more time and know where to work on when sales are low
The question is: What are the most important things in Sales?
1. Your Sales Script
Sales script to a sales person is like a camera to a photographer. Without them, your profession simply cannot work. You need to have a systematic script that can help you start a conversation, break the ice and also close for the sale.
2. The number of people you meet
Now that you have a wonderful scrip to sell, the next thing you must do is to start talking. I have work in many sales people in my life and I realise that the top performers have one thing in common. They pitch to ATM (Anything That Moves).
They waste no time doing other things as they know, Time = Money.
By putting this two together, sales will no longer be a challenge for anyone. All you need to check on which one you did not do well when your sales are slow. Either you do not meet enough people or your script needs to be worked on.
I hope by letting you know about these two great things, it will help you save time, money and help you increase your income and sales.
Finally, got some seconds to breath and post something. Hope you will find the following useful:
What are the 2 most important things in sales?
You can read a lot books, attend many seminars or listen to many audio tapes and CDs. But without knowing what are the most important things to focus on. Nothing of those help.
Here are some benefits of knowing what are the most important factors of sales:
1. Zoom in and look for the correct solution for the issue
2. Save money. You only read the books that with give you the solution
3. Increase Sales. You have more time and know where to work on when sales are low
The question is: What are the most important things in Sales?
1. Your Sales Script
Sales script to a sales person is like a camera to a photographer. Without them, your profession simply cannot work. You need to have a systematic script that can help you start a conversation, break the ice and also close for the sale.
2. The number of people you meet
Now that you have a wonderful scrip to sell, the next thing you must do is to start talking. I have work in many sales people in my life and I realise that the top performers have one thing in common. They pitch to ATM (Anything That Moves).
They waste no time doing other things as they know, Time = Money.
By putting this two together, sales will no longer be a challenge for anyone. All you need to check on which one you did not do well when your sales are slow. Either you do not meet enough people or your script needs to be worked on.
I hope by letting you know about these two great things, it will help you save time, money and help you increase your income and sales.
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